Privacy Policy

Order data: name, shipping address, email, phone number, and the items you purchase.

Payment data: card details are collected and processed exclusively by our payment providers (Stripe / PayPal). We never see or store your full card number.

Technical data: anonymized usage statistics (pages visited, referrer, device type) via first-party analytics.

Performance of a contract (Art. 6(1)(b) GDPR): to produce, ship and support your order, and to meet customs and tax declaration obligations.

Legal obligation (Art. 6(1)(c) GDPR): invoices and customs records must be retained for the statutory period.

Legitimate interest (Art. 6(1)(f) GDPR): fraud prevention and service security.

Payment providers: Stripe (payment processing, tax calculation), PayPal (alternative payment method).

Logistics partners: DHL / UPS (name, address, phone for delivery and customs clearance).

We do not sell personal data. Cross-border transfers to our processing facilities are covered by Standard Contractual Clauses.

Essential storage only: your cart, your region (US/EU) preference and your country selection are kept in your browser's local storage. Nothing else is stored, and no tracking cookies are set today.

If analytics or marketing cookies are introduced, they will only be set after your explicit consent via a consent banner, and consent can be withdrawn at any time.

You may request access, correction, deletion, portability or restriction of your data, and object to processing based on legitimate interest.

To exercise any right, email support@911rep.com. You also have the right to lodge a complaint with your local data protection authority.

Order and invoice records: 10 years (statutory tax and customs obligations).

Marketing consent: until withdrawn. Technical logs: 90 days.