WARRANTY
Register a unit
Every 911REP light carries a 24-month warranty against manufacturing defects. Register the unit after install and the clock starts from the install date, not the invoice date — and we keep the model, serial and fleet on file, so a claim does not start with twenty questions.
24 months, repair or replace
At our discretion, against manufacturing defects in materials and workmanship.
Not covered
Improper installation, wiring faults, reverse polarity, accident, water ingress from a modified housing, unauthorised repair.
Claim in one email
Model, order number, a photo of the unit. Registered units skip the identification step.
Read the full terms in Returns & Refunds, or email support@911rep.com with the order number if the form rejects something.